How to Answer Your Most Confusing Emails

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Every now and again, I’ll receive one of those emails that makes me say: “Huh?” My face contorts into an expression of massive confusion, and I’m left not quite sure what to respond. I can tell from the length or the content of the email that a response is needed, but something about the message has made even getting started on a response a huge headache.

For those days where you’re faced with a similar conundrum, here’s my advice: Do not engage the nonsensical email, and throw it back in the other person’s court instead.

To help you out, I've compiled my suggested responses to the four most common types of confusing emails I receive. Read more...

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