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More about Brandspeak
from MashablePega
The most important part of a sale is the groundwork you lay for future business. We all know this as creating “lifetime value” (LTV), but do you know if your business is making the most of its crucial touch points?
The good news is: this is the 21st century –- and by implementing the right relationship management software, there are ways to program your business to operate at peak efficiency during all customer interactions
These are the five, proven methods to increase customer satisfaction, secure repeat sales, and transform your business from “win some, lose some” into an LTV-harvesting machine: Read more...
More about Brandspeak
from MashablePega
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