How to gauge soft skills in an interview

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Some skill sets are easier to screen for than others. A writing sample will highlight communication skills; extremely tough questions will test a candidate’s ability to think on his or her feet; and asking the applicant to discuss previous roles will provide information about his or her experience

But how can you test for "soft skills," such as teamwork and empathy, during the interview?

There’s no magic formula, but essentially you need to look for two things: self-awareness (because you want a candidate who can make the connection between his or her actions and professional outcomes) and instincts (because you want someone who would intuitively take the empathetic, team-oriented and optimistic approach) Read more...

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