After coming under fire for safety issues in recent days, Uber has responded with a blog post Wednesday that lays out a series of steps it plans to take
The ride-hailing service touted multiple technological options, ranging from biometric scans to more polygraph exams, that its team is exploring in order to improve driver screening and rider safety
"We are initiating research and development on biometrics and voice verification to build custom tools for enhanced driver screening," Phillip Cardenas, head of global user safety at Uber, wrote in the post. "We are also investing in ways to provide riders the instant ability to communicate with us and their loved ones in the event of an emergency, building on top of our ShareMyETA feature." Read more...
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from MashableSeth Fiegerman
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