Monday, December 8, 2014

Former Reddit GM is looking for 'assholes' to make customer service less shitty

http://ift.tt/1ud7A5Y // Erik-martin

Does your blood boil at the thought of being on hold with customer service? Do you have a knack for finding phone numbers to reach the right representative and talking points to deal with them? Have you used social media to complain to businesses directly?


Then you may be just the kind of "asshole" that Erik Martin is looking for



Martin, who stepped down as Reddit's general manager in October, is working on another project with a funny name but a noble ambition: Assholes on Demand. The idea, according to the website that he unveiled to loud applause at the Mashable Media Summit on Friday, is to recruit "resourceful assholes" who can help primarily senior citizens, non-English speakers and active military members with their "customer service nightmares." Read more...


More about Reddit, Startups, and Business



from MashableSeth Fiegerman
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